Services

Call centre solution

A call centre is a central office, designed to receive and solve a large number of applications by phone. 

Our company can provide support to optimize costs, increase and improve the business in order to meet the requirements of your customers.

The call centre is the solution that can cover within a short interval, both from a territorial and a numerical point of view, a customer portfolio. 

In case you need to launch certain promotional products, sales, setting a meeting for assisting the sales team, for an efficient expansion? The call centre would be the solution to your problems.

Post-sale–guarantee, customer-care and customer-support services help in maintaining the relation with current clients. 
Furthermore, to control the cash flow, the call centre offers support to minimize risks in a highly volatile market.
You need central management that can maintain contact with field agents or monitor shipments? The call centre would be the solution to your problems.

Our team has the management and work experience which allows it to manage your requirements, both for your own structure, and for granting assistance to companies wishing to expand their current structures in Romania. The city of Brașov, where W.S. Agency is located, is a multicultural city with a long university tradition and skilled labour force that speaks various foreign languages.

Our team is at your service!
We look forward to working with you!